customer Dialogue May 7, 2017 July 6, 2017 Leah

New edition of the successful Convention on 5 and 6 October 2010 at the University of Leipzig Leipzig, December 2009: the customer as King – this approach remain faithful the CC science in the coming year. On 5 and 6 October 2010 the “customer dialog of the future” revolves around at the University of Leipzig again. As patron again with this: The call center Forum Germany, the Austrian call center forum.at and the Swiss industry association callnet.ch. Main objective of the two-day symposium with accompanying trade fair is the bridge between research and practice. With issues around customer dialogue – the expectations of the customers to the latest technologies and future developments of the markets – the CC science provides valuable strategic and operational input for decision makers who consider the contact with the customer management and central task for the future. At the same time, the CC science sees itself as a dating on the scientists and economic links with each other in the interview come and can be thought-provoking each other. As speakers be log before – and thinkers from research and practice to speak and their contribution, that the science of CC in the full event calendar of next year remains unmistakable. The CC science aimed at business managers and executives in sales, marketing and IT in medium-sized companies, as well as to decision-makers from the call and contact center industry in Germany, Austria and of Switzerland..